Athens, Greece → Luxembourg

Your IT department, without hiring one.

Remote IT support, Microsoft 365 management and cloud infrastructure for small and growing businesses in Luxembourg — every request tracked from ticket to resolution.

ATH Nybble ops team
status: connected
LUX Your business

What we manage

Remote IT support your employees actually turn to.

Everyday technical issues, logged, tracked and closed through one system — not a ticket that vanishes into a queue.

Remote IT support

Day-to-day assistance for the issues that stop work cold — before they become a bigger problem.

Windows & laptops Outlook & email Microsoft Teams OneDrive & SharePoint Printers & peripherals Network & connectivity Password & access Onboarding / offboarding Backup & security

Cloud servers & infrastructure

When SaaS alone isn't enough, we design and manage cloud infrastructure sized to what you actually need.

Cloud servers Remote access Cloud backup Monitoring Disaster recovery

How we work

One email. One ticket. Full visibility.

Every message to support@nybble.gr opens a unique ticket — nothing gets lost in a chat thread, and you always know exactly where a request stands.

#0142 · NEW

Submitted

You email support@nybble.gr. A ticket opens automatically, however small the issue.

#0142 · TRIAGED

Triaged

We assess urgency and route it to the right engineer, not a generic queue.

#0142 · ACTIVE

In progress

Work starts, with every update logged against the ticket as it happens.

#0142 · RESOLVED

Resolved

You're notified the moment it's fixed, with a summary of what was done.

#0142 · VERIFIED

Verified

We follow up to confirm it actually holds — 98% of tickets never reopen.

No ticket, no chase — a documented trail from the first email to the fix, for every request, big or small.

How infrastructure gets built

No unnecessary infrastructure. No unnecessary complexity.

01 / ASSESS

Understand

Your applications, your users, your real requirements.

02 / DESIGN

Design

The right cloud infrastructure for this business, not a generic one.

03 / DEPLOY

Deploy

Configure the environment properly from day one.

04 / MANAGE

Manage

Monitor, maintain and optimise on an ongoing basis.

05 / PROTECT

Protect

Backup and recovery built around what's critical.

Why Nybble

Remote-first isn't a compromise. It's the model.

Location

Greece-based team

An experienced technical team working from Greece, reachable through secure remote management and direct communication.

Focus

Built for Luxembourg SMBs

A 20-person business doesn't need an enterprise IT model — our service is shaped around growing companies.

Speed

Remote by design

Most IT problems don't need someone at your desk. Remote means faster troubleshooting, no travel delays.

Depth

A real team, not a freelancer

Support, Microsoft 365, infrastructure, networks, servers and backup — covered by more than one person.

Scale

Grows with you

As your requirements change, we adapt your infrastructure, licensing, backup and support with them.

Communication

IT that explains itself

You should know who's looking after your business, what's happening, and why we recommend it.

125+Businesses supported
ISO 9001Certified quality management
98%Tickets closed for good, first time

What actually comes through the queue

Every ticket below is someone not doing their actual job.

#0114A laptop stops working.
#0115An employee can't get into Microsoft 365.
#0116A new hire needs an account, today.
#0117The Wi-Fi goes down mid-meeting.
#0118A shared file disappears.
#0119A server needs attention — now.
#0120A license quietly expires.

Every one of these becomes a tracked ticket, not a favor someone remembers to get to.

Getting started

A simple way to improve your IT.

01

We talk

Tell us about your company, your current setup, and the problems you're actually experiencing.

02

We assess

We identify your main IT risks, pain points and the clearest opportunities for improvement.

03

We build a plan

We recommend the services and infrastructure that make sense for a business your size.

04

We take care of it

Our team becomes your external IT department, supporting your business remotely from Greece.

05

We keep improving

Your business changes. Your technology, licensing and backup change with it.

Leave IT to us

Your IT problems shouldn't become your business problems.

You built this company to serve your customers. Let your team focus on their work — we'll take care of the IT, remotely, from Greece.