In general, you can visit our websites on the Internet without telling us who you are and without providing any of your personal information. However, sometimes we or our partners need certain information from you.
You may provide us with some personal information on various occasions. For example, you may provide us with certain information, such as your name and postal or electronic (e-mail) address, to contact you in order to process an order or to provide us with your credit card information to purchase something from us. We aim to let you know how we will use this information before we collect it from you. If you tell us that you do not want us to use this information as a basis for further communication with you beyond fulfilling your requests, we will respect your wish. If you provide us with another person’s personal information, e.g. spouse or colleague, we will assume that you have their consent to provide them to us.
Use and Sharing of Personal Information
The following paragraphs describe in more detail how we may use your personal information and with whom we may share it. Depending on the type of our site you are visiting, one or more of these paragraphs may apply.
Processing your transaction
If you request something from our site, e.g. product or service, we will use the information you provide us to fulfill your request. For this purpose, we may share your details with other involved parties, e.g. other departments of our company, our business partners, financial institutions, transport companies, postal or government authorities (e.g. Customs authorities). We may also contact you, in connection with a transaction, in the context of a customer satisfaction survey or for market research purposes.
Use for marketing purposes
The information you provide to us through its site may also be used by us and selected third parties for marketing purposes. However, we will try to give you the opportunity to choose in advance whether or not you want your information to be used in this way.
Information Security and Quality
Our purpose is to protect your personal information and maintain its quality. We apply appropriate measures and procedures, such as e.g. use encryption when transferring certain sensitive data so that we can protect your data and maintain its quality.
Completion of Information
From time to time we may supplement the information you provide us through the site with information from other sources, such as e.g. information that confirms your address or other available business information. We do this to keep the information we’ve collected accurate and to better serve you.
Sharing of Personal Information
In some cases, we use vendors to collect, use, analyze and otherwise process information. It is our practice to require such suppliers to handle information in a manner consistent with this Privacy Statement.
Retention Period
We will not retain personal information for longer than is necessary to fulfill the purposes for which it is processed, including to ensure that our processing complies with applicable legal and regulatory obligations (e.g. audit procedures, retention for accounting or legal reasons, etc.), resolving disputes and establishing, exercising or defending legal claims.
Cookies Policy
We collect the information mentioned in the previous paragraphs through the use of various technologies, one of which is the so-called “cookies”. A cookie is a set of data that can be sent by the site to your computer’s browser and then stored on your computer as an anonymous trace, through which your computer can be identified, but not you. You can set your browser to ask before receiving a cookie, so you can decide each time whether to accept it. You can also completely disable cookies in your browser. However, if you do, some features of the site may not function properly.
The cookies used on our site are divided into 5 categories:
1. Absolutely Necessary
The absolutely necessary cookies are essential for the proper functioning of the website. Without them you may not be able to browse and use the functions of the site and, therefore, without these cookies we cannot offer an efficient operation of our site. These cookies do not recognize your individual identity.
2. Usability
The usability cookies store usage data which affect the operation of the website to a large extent and facilitate the user’s next visit to the website. The data may be anonymous, while it is not available when the user navigates to other websites.
3. Statistics
These cookies collect information about how visitors use the website, for example, which pages they visit most often and whether they receive error messages from websites. These cookies collect aggregated, anonymous information that does not identify any visitor. They are used exclusively to improve the performance of a website.
4. Targeting
These cookies are used to provide content that is more relevant to you and your interests. They may be used to display targeted advertising/offers, limit ad impressions or measure the effectiveness of an advertising campaign. These cookies do not recognize your individual identity.
5. Third Party Cookies (Third Party Cookies)
On our site we have added functionality provided by other sites (e.g. social networks) through specific plug-ins (software inserts). For the operation of the specific plugins, the cookie is uploaded directly from the service providers to your device, without us checking the settings of the cookies originating from these specific locations. For more information about cookies and their management, you can visit the respective sites of the third-party providers:
https://policies.google.com/privacy?hl=en
https://www.facebook.com/business/gdpr
https://twitter.com/privacy
Deactivation of Cookies
You have the possibility to deactivate cookies by changing the relevant settings in the browser you are using. We should emphasize, however, that the website may not function properly if all cookies are disabled (see description of cookie types above).
Consult the table below and follow the appropriate link to obtain further information on how to disable and delete cookies:
Chrome: https://support.google.com/accounts/answer/61416?hl=el
Firefox: https://support.mozilla.org/el/kb/diagrafh-cookies-gia-afairesh-plhroforiwn
Internet Explorer: https ://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies#ie=ie-11
Safari: https://support.apple.com/en-gb/ guide/safari/manage-cookies-and-website-data-sfri11471/mac
For other browsers not listed here, please contact the provider of the specific program or alternatively look for a “help” function in the browser.
Information About Cookies
If you would like more information about cookies, how they are used as well as how they are applied to the use of your personal data, please visit the website http://www.aboutcookies.org .
Other Personal Data We Collect
Any access, whether successful or not, to areas of our site that require a username and password may be logged for security purposes.
Also, for each visit, we record the visitor’s IP address, with the sole purpose of protecting the site and the server that hosts it from malicious users. Historical data (logs) are kept for a period of less than one year and are not shared with any of our third-party partners.
Monitoring Quality of Services
Certain online transactions may require you to call us or for us to call you. Please be aware that these calls may be monitored and, in some cases, recorded for staff training or quality assurance purposes.
Online Ads
Some companies help us deliver interactive online ads, such as advertising banners. These companies may collect and use information about customers to help us better understand the offers, promotional activities and types of advertising that resonate most with our customers. The information collected is aggregated and therefore cannot be linked to specific individuals. However, if you prefer that these companies not collect such information, you may visit http://www.networkadvertising.org/ and follow the instructions to opt-out from the collection of such information. .
Disclosure Required by County
Please be aware that, in some circumstances, disclosure of information may be required by court or other governmental order, subpoena, or warrant.
Links to sites not owned by us
Our sites may contain links to other sites. We are not responsible for the personal data handling practices of these sites, nor for their content.
Your Rights
You can request to access, update or correct your personal information. You also have the right to object to direct marketing activities. In addition, you have the right to object to processing for reasons related to your situation. Under the GDPR, you have the right to request the erasure, restriction of access and portability of your personal information. To access the application process, please contact us.
Right to File Complaints
If you believe that our processing of your personal information does not comply with applicable data protection legislation, you may file a complaint:
Directly to us using the contact form.
To the competent data protection authority. The names and contact information of the Data Protection Authorities in the European Union are available at http://ec.europa.eu/justice/data-protection/article-29/structure/data-protection-authorities/index_en.htm.
Update in case of changes
Whenever this statement is substantially modified, there will be a relevant notification on the home page of our main site for a period of 30 days.